1. Agreement to these terms
Zumi (“the App”) is developed and operated by Dana Nehmeh (“we” or “us”). By downloading or using the App, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, do not use the App. If you got the App from Apple’s App Store, Apple’s standard Licensed Application End User License Agreement also applies.
2. Your account
- You can sign in with Apple, with Google, or with a one-time code sent to your email. You are responsible for keeping access to that sign-in method secure.
- Your account is for your own personal use. Please give accurate information when you create it.
- You can delete your account at any time in the App (Profile tab, “Delete account”). See the Delete your account page for details.
3. Subscriptions and free trials
- Zumi Premium. Scores and product details require an active Zumi Premium subscription. Prices and billing periods are shown in the App before you buy.
- Billing. Payment is charged to your App Store account when you confirm the purchase. Purchases are processed by the app store, not by us, and we never receive your payment details.
- Automatic renewal. Your subscription renews automatically at the end of each period, at the then-current price, unless you cancel at least 24 hours before the period ends.
- Free trials. If your plan includes a free trial, you won’t be charged during the trial. Unless you cancel at least 24 hours before it ends, the trial converts into a paid subscription.
- Cancelling. Manage or cancel your subscription in your App Store account settings. Deleting your Zumi account or the App does not cancel your subscription.
- Refunds. Refunds are handled by the app store under its own policies.
- When a subscription ends. You keep your account, your history and your pet profile, but scores and product details are locked until you subscribe again.
4. Scores and product information
- No professional advice. Zumi provides information for educational and convenience purposes only. It is not a substitute for professional veterinary advice, diagnosis, or treatment. Talk to your vet before changing your pet’s diet, especially if your pet has a health condition.
- How scores are made. Product information is read from packaging photos, partly by automated tools including AI, and scored automatically using our own methodology. Scores are our assessment based on that methodology, not statements of fact about any product or manufacturer.
- Data accuracy. We work to keep product information accurate, but labels and recipes change and mistakes happen. Always check the physical packaging or the manufacturer before feeding your pet. You can report a problem with a product from its page in the App.
5. Product submissions
When you photograph a product’s packaging and submit it:
- You grant us a non-exclusive, worldwide, royalty-free license to use, analyze and display the photo and the information on it, to add the product to Zumi and improve the database.
- We may review, edit, or decline any submission. Approved products may be shown to all Zumi users, without your name.
- You agree not to submit photos that show people or personal information, offensive content, or material that infringes anyone else’s rights.
6. Prohibited conduct
You agree not to:
- Copy, scrape, or reverse-engineer the App or the Zumi database.
- Use the App for any illegal or unauthorized purpose.
- Interfere with the security or normal operation of the App.
- Submit false information or misuse the submission and report features.
7. The service as provided
The App is provided on an “as is” and “as available” basis. We work to keep it running and accurate, but we cannot guarantee that it will always be available, free of errors, or that any particular product will be in the database.
8. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages (including, but not limited to, pet health issues or data loss) arising out of your use of the App. Nothing in these terms limits any rights you have under the consumer protection laws of the country where you live.
9. Suspension and termination
We may suspend or end your access to the App if you break these terms or misuse the App. You can stop using Zumi and delete your account at any time.
10. Changes to these terms
We may update these terms as Zumi changes. We’ll change the effective date at the top, and tell you in the App about significant changes. If you keep using the App after a change, the updated terms apply.
11. Contact
For questions about these terms, or to report a problem, contact:
Dana Nehmeh
hello@getzumi.app